I'm now blogging on Tumblr!

Even though I enjoy blogging on blogger I'm a big fan of Tumblr and I've started a blog that focuses more on my consulting services. Blogger will still be the place where I share general musings and ideas, but Tumblr will outline how I can help businesses with their digital strategy.

Please check it out and share your feedback: http://customerexperiencestrategy.tumblr.com/

Online testing, targeting, and personalization best practices

Follow this link to watch a fantastic video about using metrics to understand your customers:

Confirmation | Online testing, targeting, and personalization best practices | Mary Bannon | The Washington Post